MYOB FAQs

Have a question about MYOB? Here are some FAQs

09/03/2018
Have a question about MYOB? Here are some FAQs

Q: I have an existing MYOB account in the cloud, can I change over to the Church Resources rates?

A: Yes. If the Church Resources rates are better than what you are currently paying then we can move your organisation over to the Church Resources rates.

You will need to provide the following information:

  • Company Name
  • Contact Name – this is the person associated with the current MYOB subscription.
  • Contact Phone
  • Contact Email
  • Serial Number/ Client ID.

Q: I have an existing MYOB product but it is not a subscription product (i.e. a stand alone product that is installed on a desktop at your office). Can I upgrade to the Church Resources pricing/subscription service?

A: If you are already a paying customer with MYOB – MYOB will send you an email link to commence the upgrade process.

If they are not a paying customer – you will need to advise us of your details so we can issue a quotation, once accepted MYOB will commence the upgrade process for you.

You will need to provide the following information

  • Company Name
  • Contact Name – this is the person associated with the current MYOB subscription.
  • Contact Phone
  • Contact Email
  • Serial Number/ Client ID.

Q: I am running AccountRight Premier with 2 files (2 Separate Company Accounts), can I add in a 3rd company to my existing subscription.

A: Yes we can add in an additional company file. For an additional file (i.e a third file) you will receive a 60% discount (Off the RRP) on this file, therefore the extra file will cost $48.40 per month – so overall you will pay $145.20 monthly subscription for 3 files.

You will need to provide the following information

  • Company Name
  • Contact Name – this is the person associated with the current MYOB subscription.
  • Contact Phone
  • Contact Email
  • Serial Number/ Client ID.

Q: Can I pay monthly or annually?

A: You have the option to pay either monthly or annually, there are no additional charges to pay monthly. The monthly fee is as per the pricelist. The annual fee is 12 x the monthly fee.

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